أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
1.Remain calm and try to share a story or joke related to the situation.
2.Use your best listening skills without taking it personally.
3.Actively sympathize the customer depending upon the problem.
4.Apologize him gracefully to control the situation.
2.Use your best listening skills without taking it personally.
3.Actively sympathize the customer depending upon the problem.
