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متابعة

How will you say "No" to a customer indirectly or in a different way?

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تم إضافة السؤال من قبل SHERIF ADEL ABDELLAH TAWFEEK , Customer Service Team Leader , Alfardan Exchange L.L.C
تاريخ النشر: 2017/01/28
مستخدم محذوف‎
من قبل مستخدم محذوف‎

First you have to know what they want exactly 

then you can offer the closest alternative / solution.

in all cases you have to be honest and use positive language, and make him feel heard. 

 

Mohsin Chikte
من قبل Mohsin Chikte , Car Rental Sales Manager , Class Worldwide Car Rental Co.

Its very simple i am using or doing it for last 15years. cannot disclose here

abdullah almasri
من قبل abdullah almasri , مركز سلطان , مشرف مبيعات

Actually we have another tip.......this seem but defraud model can you see sir this have more options

المزيد من الأسئلة المماثلة