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What is the most customer-focused company or product that you know of? What makes them so customer-focused?

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تم إضافة السؤال من قبل Salam Assi , Customer Service Officer , Etihad Bank
تاريخ النشر: 2017/01/29
Shukri Ibrahim
من قبل Shukri Ibrahim , Administration Officer , Rezayat Company Ltd

According to Amazon, that they have places a high importance on maintaining the trust of millions of satisfied buyers. They have established performance targets for sellers so that buyers can shop with a sense of safety and security about their third-party transactions.

All sellers should be working toward achieving and maintaining a level of customer service that meets the seller performance targets:

 

 

Sattar Abdulkarim  Mohamed
من قبل Sattar Abdulkarim Mohamed , Country Sales Director , Ideal Technical Solutions

It actually the Most Strategies Companies focus on the customer needs and requirements for the certain products and articles. Some of company also focus on the Services given to the customer in order to create good contacts and Business relationships with customers and consumers and then development these relation ships to involved Products & Systems needed. However, Activities  of whole companies are  built on the Customers focused and their requirements.

Salman Saeed
من قبل Salman Saeed , Business Planning and Forecasting Manager , Emaar - Saudi Arabia

The most customer-focused product is the car produced by Bentley. They produce exactly what the customer requires with high importance given to each and every aspect of the car, whether it be interior or exterior. The customer has to choose the colour of the car upto the colour of leather they want in the inside.

This makes Bentley the most customer-focused company.

Marwan Mohamed Mahmoud Ahmed
من قبل Marwan Mohamed Mahmoud Ahmed , Projects scheduling and Controlling Manager , WE - Telecom Egypt

most company focused on customer And thus reflects on product . The global market focus on customer needs . customer always right

 

Lomesh Maniar
من قبل Lomesh Maniar , Senior Marketing Professional , Osstem Implants India Pvt Ltd

Google and it keeps on evolving and innovating on a continous basis.

Sunitha Mahadeva
من قبل Sunitha Mahadeva , Freelancer , Self-Employed

Google to me is the most customer focused group - they deliver and know hot to target companies

Duncan Robertson
من قبل Duncan Robertson , Strategy Consultant , Duncan Robertson Consultancy

It's Walmart.  Walmart are the most customer focussed company.  They have the biggest revenue in the world, so they must be the best at offering customers what they want.

A simplistic analysis it's true, but you have to admit I've got a point.

Ashraf E. Mahmoud (PhD)
من قبل Ashraf E. Mahmoud (PhD) , University Lecturer, Freelancer Consultant and Trainer for Int'l Business & Banking TF. , FreeLancer

Thanks for invitation,

I do believe that "Microsoft" and "Apple" are both,  excellent Customer Focusing Companies, by their marketable, tremendous, continues updates.  

Mohammed Amir
من قبل Mohammed Amir , Sr. Quality Analyst , Sutherland

There are few industry which are customer focus like Dell, Apple AT&T etc,. They also provide an excellent customer support that is the reason why their product has high value in the market

Randy Muir
من قبل Randy Muir , Business Development Consultant , Cloud BPO Services

APPLE - They ensure that upper management read customer emails regularly. In fact, CEO Tim Cook reads customer emails daily.

Obaid ur Rehman
من قبل Obaid ur Rehman , HR Executive , Al Bahr Al Arabi Marine Engineering Services

the company having "you attitude" towards customers and willing to changes their policies for the betterment of the customers with in certain boundaries. Yes i do know some of educational institutes which are really working for education not only for business. 

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