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Poor customer service is generally the reason for churn - however price and product performance play a major part as well.
Thank you. I agree with colleagues answer.
Thanks
I agree with colleagues. Answers
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Thanks for invitation,
Yes of course, taking into consideration that, not only "Customer Services" but also " After Sales Customer Services".
Bad Customer Service, Bad Onboarding, Lack of Ongoing Customer Success, Natural Causes could lead to customer churn.
Mis-commitment from company about quality of product. Poor customer services and high price with low quality.
Thank you for inviting me and I agree with Mr. Joe Seychell.........................
I would prefer to go with Mr. Joe Seychell