What are the main differences between formal and informal communication?

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Formal communication stand for orders, command, formal instructions, reports, formal information, any related official issues sent and received whether employee to employee and- or managers to employees 

Informal communication stand for normal chatting between coworkers or employees whether verbally or written communication    

Formal communication

• Formal communication is used in professional settings, and it involves the use of formal language.

• This is communication that takes place throught the formal channels of the organizational structure along the lines or authority established by management.

• Such communication is generally in writing and may take the form of policy manuals, procedures and rule books, memos, official meeting reports, etc

• Formal communication result in vertical, lateral/horizontal and diagonal flow of information in an organization.

   

  Informal communication

• This is communication arising from channels outside formal channels and does not follow lines of authority

• Informal communication is build around social relationships of members in an organization.  

• Its difficult to fix responsibility about accuracy of information within informal communication channels.

• Informal communication is used in unprofessional setups and involve the use of informal language such as slang

• Informal communication result in the formation of grapevines which carry gossip and rumours around the organization

Formal Communications normally are in formatted way of approach via official communication tool (written) or Verbally.

Informal Communications are the topics made between management to Employees or with Clients which is not pertaining to office matters or any sort of deals related.

Informal Communications can also be an Official communication which is not done in writing of documented or contracted in any form other than just a verbal communication.

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Venue of communication is a difference. Formal communication consist of commands and orders while information as well. Informal communication is like a friendly talk.

Formal communication is made on trainings and seminars while informal communication is done on an everyday happening.