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متابعة

What is the best strategy to tackle an angry customer in an situation when he is right?

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تم إضافة السؤال من قبل Hisham Alfadil , Country Manager , Maersk Somalia Limited
تاريخ النشر: 2017/02/15
سيف  نقيطي
من قبل سيف نقيطي , Client advisor , Richmonont Group *

One of the most important part of skills in an employee is manage an angry costumer. I believe that must be very professional by different matters which by lowing the voice and to look as much hard into satisfying the angry costumer. Adding into take the situation very seriously because that may effect the relationship between the costumer and the corporation.

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