أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Customer loyalty is an important topic along with customer retention. Should an organization put efforts on the longevity of the relation because acquiring customers cost more than retaining them? Or should it focus on the quality of the relation, putting efforts on boosting customer spend and rewarding the most loyal ?
Customer Services is hte key to retain the customers. Good and timely product support and service will help in retaining the customer
