أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Yes you should. You are seen to care more even on personal matters. It shows confidence plus building trust and relationships that last longer to encourange repeat business.
It depends on how deep the revelation is. You can just listen because sometimes people just need to bring out some persona issues.
By ignored, customer relations can harmed but we should handle it calmly