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Its depends on organization business nature, where there is a provision of delay feedback that may not require 24/7, otherwise it should be 24/7
It's Based on Business Needs and Demand, if the business Demand 24/7 then you Must Provide it.
It depends on the necessity of costumer and business.If the costumers need services any time with 24 hours of a day ,then of course it is a must.
It depends on business and what type of contract is done. if in contract its mentioned 24/7 we must provide 24/7 to customer.
Yes, In order to ensure the quality of service ,we should keep availability of Service Desk round the clock 24×7 . Customer/ User may need assistance at any instants.
Yes. To serve the customers at their convenient time and give them the service they deserve at all times.
This depends on the work of the company or organization if the work is necessary to provide the service to the public in 24 hours be true
Its depends on organization business nature and costumers needs
At present yes. But in Future the industry is moving towards automation and i dont think Humans are required to work in 24/7.
it is very important to replay to our customers in any time because it gives them alot of confidence about the service
Depending on the needs of the business customers and the application or products criticality
