Could you please tell me what is customer services and what the benefit you can get from that if you own your company?

Customer service is not something that can be seen by anyone, but it's something that you can feel when an agent provides you with the quality of service that you expected to receive, and the skilled agent is who always take the ownership of the case and would like always to get a good feedback of his service.

CUSTOMER SERVICE MEANS ANYTHING THAT CANNOT BE SEEN OR TOUCHED BUT IS FELT WHEN OFFERED TO SOMEONE DEPENDING ON THEIR NEEDS. THIS WILL HELP ME IMPROVE ON MY SKILLS TO OFFER BEST SERVICES TO CUSTOMERS.

service is anything that can not see or tough, depend on how it has been render to a customer, a customer service is act of taking care of customer need by providing and delivery high quality service that can change the perception of a custimer toward organisation services.

   having gaining the heart of a customer through quality service, inprove sales patronage of a company, also it enable organisation to achieve competative advantage over others competitor

its the proces of ensuring customers satisfactions with a product or service

Inquire of the customer his/her situation and fill that need

Customer service is generally courses of actions developed & implemented to ensure that customers' needs are met effectively & efficiently as expected, to ensure that customers are satisfied with the products. Benefits include; customer loyalty, customer rention, increased sales, improved brand name or company reputation, increased demand products by the current customers & also other potential customers who may learn about the services offered etc.

customer service attains to client of  the company and make sure that good services are rendered. it will make my company grow