When we talk about customer service. what do we consider as a major factor?

satisfaction thim

Customer satisfaction.

Giving them undivided attention whether on phone or they have come in person.Ensuring that you honor your promises and deals with them.Showing them the respect that they deserve and the kind of respect and service you expect to get somewhere for you are a customer too who needs satisfaction.

Satisfaction of the customer. Positive language, positive attitude, listening to the problems which customer face and do the best to correct it if its possible or try to escalate the case to the seniors or management. Never allow your explanation go to an argument mode. Try to make the customer as happy as possible with in your guide lines. 

i have heard some of my collegues say they dont like to deal with complaining customers. but for me personally, i prefer to attend the customer who have complaints because i know if a customer is like me, i would never complaint for the bad service instead next time i will try to have another choice for me. :)

Provide users with highest level of support and ensure to treat them with professionalism, and make a good impression and let them feel they maintain a highest level of satisfaction

thanks mr Fazalu Rahman, to my question and i think always be with alternative and very quick thinker where possible you cant attend the collect information you forward to your seniors and getting familiar with your location information,you know sometimes customers dont need to be biased.

Hi all

Its the customer satisfaction that matters at the end of day for whatever we do in our day long efforts.

Thanks

Vijay

AMO

the client always has right

time.....efficiency ......quality.....responsivness..

When we make reference to Customer Service obviously number one priority is The Customer and the Service which we offer before, during and after.