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Thanks.
All should and must learn, all facing negotiation situation in every moment of their day.
But as Omar said, sales persons are closer to direct and sudden negotiation
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Thanks
In my opinion , Sales Representatives since they dealing on daily basis with various situations which need negotiations.
Your description of the negotiation skill as Art which means that degree of the mastery have to be available in the specific ranking of those people. All these three people need some skills in the negotiation to deal successfully with customers, channel partners & EPCs but degree of art of negotiation has to be to the leaders who lead Sales team & Sales Management in the final stage of the negotiations and have some characteristics and features to find relevant solutions for unexpected difficulties and obstacles in the critical situations of the order / contract negotiation to secure eventually the success.
Negotiation is an important part of a business and in a business there are High, Middle and lower level of Management structure. The business meets all the 8 core factors of its formation. The three category mentioned in the question i.e. Sales representatives, Managers and Leaders, all use negotiation as part of their daily routine. It forms the basis of making decisions and getting outcomes with meeting targets. The Sales representative is the most important category as they use it in getting to customers first contact and giving them a good deal to making them interested in the product and then buying the business product thereby directly reflecting profit and earning repute for the company. The Manager, is relative to the staff and his involvement in their activity hence he stirs their potential and grrowth in the business making good relationships and a good rapport bring professional attitudes and skills an indirect way to enhancing productivity and profit because staff do the work and managers give feedback and input with outcomes gained. The Leaders, yes they are the ones who grow the business with their strategy and mission statement in mind the business is put forward to gain attention to the customer learning of the company more through this statement and buying into the business. The Leaders play an inportant role in tailor making the success trends in business hence they use negotiatin in different ways to attract business through their role in webnairs and through product advertisement because they use the products too and make decisions positive or negative to achieve targets and image in the company. Examples Personal product of Alumine (hair and haircare), wellbeing Benevita shakes and the chocolate wrap which is very delicious. It is a great way to share this as it helps a person gain energy through the day and using the haircare shampoos, they look neat and glamorous. Profits goes up with sales in these ranges.
The sales representatives should learn and master negotiation techniques more than the manager or leader because they are in daily contact and interactions with the customers.There good customer relation can bring continous patronage to their products,goods or services.
thanks for your invitation
i fully agree with all experts
I would say Leaders, because at the end of the day they are responsible for giving positive results.
in point of my view all of them, but maybe sellers need more. because they should control introduction of product or service meeting so that even if the other side it does not really need but they feel that maybe that product and service maybe useful, so when the seller from body language's other side that they doubt about goods it means the degree of needs from 0 is raised then the sellers should intensity the need feels
Thanks for invitation,
I do believe that all of them has to learn and master "The Art of Negotiation",
-The Sales Representative: to deal effectively and efficiently with the clients and in succeeding to correctly close any deal.
- The Leader: to be able to deal effectively and efficiently with his work team member.
- The Manger: To handle all his managerial functions effectively and efficiently.
Off course all of them should be expert in negotiation. I don't even say sales representative should be expert more than manager and leader. A Sales Manager or Leader hes reached to the managerial and leadership level after going through the long exercise of dealing clients on daily basis and now have reached to the higher level in sales and marketing where they have to manage and lead their subordinates on daily basis. They have to educate, train, guide and sometime have to handle any critical client not being handled properly by their subordinates in terms of negotiation. So there is no point to under estimate a leader or manager with the subject experty as compare to the team under their control.
The only difference is a sales representlative would be dealing negotiation with the client on daily basis whereas a leader or manager would be dealing and educating his team on daily basis. Leaders are role models and keep attempting to grasp giant clients with bigger scale of negotiation.
Thanks
as Previous answers, all of them facing Negotiation and they may act as a team of negotiation, it will be effective in some situations especially when facing a problem with the client by using step Negotiations
they should cooperate in Preparation step
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