What are the non-verbal cues that help you gain leverage in a negotiation?

Silence. One of the key factors in a negotiation is silence. If you are to gain the upper hand, believe that you already have it,act accordingly and all factors such as facial expressions, posture etc. will automatically take care of itself but the only factor that remains is after you have made your case. Give a silent pause. Do not falter. do not break. 

Another very important factor is always have the number you are going to settle with already in your mind. But if in the initial negotiations, the client is already close to it. Do not settle! You have the opportunity to go lower so make it a habit to do so.

nonverbal cues has been defined as communication without words.All the communication between people that do not have a direct verbal translation. It includes apparent behaviors such as facial expressions, eyes, touching, and tone of voice, as well as less obvious messages such as dress, posture and spatial distance between two or more people.Simply put, nonverbal cues include all the ways you present and express yourself, apart from the actual words you speak,”  "And they are critically important at work and in business because perception is reality."How others ‘sense’ or perceive you significantly impacts your success in the negotiaton” , Otherwise brilliant people with great ideas and exceptional talent are often misjudged, mislabeled, and overlooked because of their ineffective nonverbal communication.

Nonverbal cues can help business people determine others’ motivations and analyze business interactions with much more richness, depth, and insight than can come from simply relying on spoken or printed words.”

.research shows that when a person sends a mismatched message--where nonverbal and verbal messages are incongruent—recipients almost always believe the predominant nonverbal message over the verbal one. “In other words, how we say something is more impactful than what we say,” 

Professionals who understand nonverbal cues can evaluate what their clients, customers and co-workers are really telling them in order to know how to better meet their needs. “Employers can evaluate the messages their employees are sending to customers, clients or fellow workers and know whether that employee is hurting or helping business,”, “and employees can learn to read the subtle signals a boss is sending in order to adjust their behavior accordingly.”

below are some techniques to improve non verbal cues in negotiations

Establish eye contact when speaking to others. When you make direct eye contact, it shows the other party that you’re interested in what he is saying. If you must give a presentation at work, establish eye contact with the audience. It tell them that you are confident in what you are presenting. Making direct eye contact provides others with the comfort needed to communicate with you in return.

Your facial expressions convey your emotions. Facial expressions are typically universal, which means they convey the same message globally. A frowning person is usually upset. Offer a smile when talking to someone. This tells people that you are happy or in a good mood. It also creates an atmosphere with warmth and friendliness, allowing others to feel comfortable.

Pay attention to your proximity to others. Different cultures view proximity in various ways, so take notice if the person you’re communicating with is uncomfortable. This could mean that you are standing too close, and should create some distance between the two of you. The amount of physical space given can convey many emotions. For example, a person who is behaving aggressively is probably standing very close to the other person.

Look at your posture. Slouching shows that you are not interested in what a person is saying. Your body movement is also important. For example, swinging your leg back and forth while sitting in a meeting tells others you are impatient, bored and uninterested. Sit up straight and face others when talking.

Your tone of voice and the sounds you make can communicate your thoughts to others without your even speaking. If you receive directions from a manager and immediately grunt, you are showing your manager that you do not agree with what he said. Your tone or sounds can inform people of your anger, frustration or sarcasm. Avoid sighing repetitively or speaking in a high-pitched voice. Speak softly and calmly.

Thanks

Non- Verbal communication transfer what you mean about3 times more than verbal communication in addition to its psychological parameters, the recipient react with non- verbal communication more  than verbal ones, so you can send your message in a smile or body lane or hand gesture 

Non verbal communication, especially body language, can send a strong message, in spite of what your words say. Even the tone of your voice, its pitch, volume, quality, and speed effects what you say.  Your body language can:

• Repeat the message your words are saying.
• Contradict what your words are saying.
• Be a substitution for your verbal message.
• Add to the meaning of your message.
• Accent or make the message stronger, like pounding your fist on a table.

Forms of  non-verbal cues:

1. Negotiate via email or phone.
2. Eye contact.
3. Crossed arms
4. A brief touch to the hand.
5. A nose rub.
6. A barrier.
7. A hand placed under the chin.
8. Feet pointed toward the door.
9. A back-of-the-neck scratch.
10. A smile.
11. A wink.
12. A wave.
13. Raising your eyebrows.
14. Yawning.
15. Sneering.
16. Rolling eyes.
17. Gaping.
18. Nodding.

The beginning of the most important thing in negotiating good listening

Flexibility in negotiation

Credibility