Suppose the customer confirm your sales quotation with order confirmation & not enough stock available in store? how to handle this situation?

The production department under stock management is supposed to maintain a reliable stock level that can be able to cater for emergencies of stock order surpluses. In extra ordinary cases where stock management has been up to date but still there isn't enough stock for a current stock order, the sales & marketing department, production unit & management have to immediately convine meetings to handle this situation. These meetings help to generate various ideas & strategies thus a resolution can be passed on how to handle the situation for instance if the resources are available, workforce available & the project manager affirms that production can be affected to meet the deadline, then this will be an one alternative. Alternatively as a last resort, if the management finds it impossible to meet the production team to meet the stock order, it can officially write to the customer informing them about the issue OR the company can arrange a confidential meeting with the customer, explain it's position & obstacles and discuss with the customer on how best they can solve the issue & arrive at a win- win situation. Thanx for the invitation

It all depending upon your business nature and supply terms, precautionary must be mentioned in the quotation for stocks situation or supply plan before the time. However, there must be stocks in transit or production plan in hand to communicate the customer before situation go further worse.