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متابعة

What are the characteristics of online customer service?

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تم إضافة السؤال من قبل Shukri Ibrahim , Administration Officer , Rezayat Company Ltd
تاريخ النشر: 2017/04/26
NISHISH MOBAR
من قبل NISHISH MOBAR , COO , SUNNY SOUNDS PVT LTD AND VIJAYTA FILMS PVT LTD

BRIEF CUSTOMER PROFILE, THEIR EXPERIENCES AND VIEWS WILL GIVE THE BROAD CHARACTERISTICS.

Lorenzo Pastor
من قبل Lorenzo Pastor , Front of the House Trainer , Al Shaya

Product knowledge and being polite to people and patience to people.

SUGUMAR SAMUTHIRAM
من قبل SUGUMAR SAMUTHIRAM , LECTURER , COLLEGE SRI RAM NALLAMANI YADAVA COLLEGE OF ARTS AND SCIENCE

listeng the browsing activity

Maria Fe Ortil
من قبل Maria Fe Ortil , Account Officer II , Smoothmoves Inc.

Approachable

Customer friendly

Good listener

Well knowledge on the services or products offered

 

 

مستخدم محذوف‎
من قبل مستخدم محذوف‎

The customer always comes first and is ALWAYS right.  You must be willing to go the extra mile to please each and every customer. Sometime, this can be at the expense of your pride. You must be willing to swallow your pride and move on.

Ehab Girgis
من قبل Ehab Girgis , SME , Sutherland global

f a customer wishes to explain a situation in detail, agents need to be willing to listen. In addition, customers may not necessarily accept the solutions an agent has to offer or have questions about them, so attentive listening is critical to showing respect for customer opinions and offering them the best eventual solution.

Syed Tariq Qamar Ali
من قبل Syed Tariq Qamar Ali , Administration Assistant

Superior communication skills "attitude" , Compassionate , A good work ethic, Patience, Self control and Willing to help.

khateeb Rehman
من قبل khateeb Rehman , General Accountant , No Name Transport passenger by bus

should be a Good listener then must give Response Quickly and response must be Accurate. it can be accurate by knowledge. so

Good Listener

Responsive

Accurate

Knowledge

are on the top

 

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