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Do you think that miscommunication or an argument between a sales coordinator & a customer will affect the salesman's relationship with the customer?

Most of the time the sales coordinator interact with customers more than salesman

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تم إضافة السؤال من قبل Shaik Alavudeen Amanullah , Business Development Executive , Saadi Saad Al Harbi & Partners Company
تاريخ النشر: 2017/05/03
Shaik Alavudeen Amanullah
من قبل Shaik Alavudeen Amanullah , Business Development Executive , Saadi Saad Al Harbi & Partners Company

Yes . sometimes very badly it will affect salesman relationship with customer;

In my point of view, Customers need proper responses on time with great discipline manner from their suppliers. Communication should be effectively presented and never take things personal to make arguments with customers.

Listen to them with Patience and respond with high respect will help to build a good relationship   

Zaferullah Sharief, PMP®
من قبل Zaferullah Sharief, PMP® , Project Manager , Huawei Technologies

Yes, miscommunication affect the relationship between the Customer and the Salesman.  Remember Communication skills are very important in any field; if there is no clear understanding and unclear dialogues will make lot of ambiguity in daily routines which will negatively impact the company turnover.  Such thing will force to loose the existing customers and almost difficult to get any new Customers.

jamil abdalh mohammad fara alkadi
من قبل jamil abdalh mohammad fara alkadi , محاسب ومراجع , هسوكو للهياكل الحديدية سابقا بن ناصر حاليا

Yes, of course............

TARIG BABIKER AL AMIN
من قبل TARIG BABIKER AL AMIN , Head of Planning and Studies Unit , Sudanese Free Zones and Markets Co.

Yes, sure ... Sales coordinators are important members of a company’s sales team. By supporting sales representatives and coordinating sales-related activities within the company, they contribute to achieving sales targets. Although they do not have responsibility for selling, sales coordinators play an important part in maintaining good customer relationships by acting as an extension of the field sales force

Sales coordinators contribute to customer satisfaction by ensuring the accuracy and timely processing of orders. They handle orders by telephone, email or mail and check that they include correct prices, discounts and product numbers, contacting customers to resolve any queries

Diana Nguono
من قبل Diana Nguono , An Attachee. , Sameer Africa Limited

Self conduct is key discipline in our work environment,when there is arise of a issue both parties should come into understanding in a meekable manner.

syed ahmed
من قبل syed ahmed , assistant it support, Technical Support, & Sales Coordinator , Almousa Pump Solutions

Yes for sure you will face a problem with the sales.

Misunderstanding/miscommunication or an argument  cause many problems, Not in the professional life but also in the personal life 

Suraj Abraham
من قبل Suraj Abraham , GM - Sales & Marketing , Kora Trading & Contracting Co., Doha, Qatar

Yes Definitely - Any Company in common big or small is dependent on its Customers. Whereas Customers are not dependent on any of them as they have lots of options and choices to choose. So train the Sales Coordinator and make him understand - to be more flexible, Patience and to have empathy.

Abdallah moursy
من قبل Abdallah moursy , chief executive officer ceo , FREE HANDZ

Thanks for invite me to answer these questions its true and i agree with the members answers

Bahaa Saleh
من قبل Bahaa Saleh , Consultant , KSA

Sure the miscommunication or an argument between a sales coordinator & a customer will affect the salesman's relationship with the customer

 

Emmanuel Wamweta
من قبل Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

To a greater extent the miscommunication or arguement may negatively affect the sales coordinator's relationship with the customer but to a smaller extent it might not affect them negatively because of mainly two factors for instance the nature of the argument and the personality or character of the customer. If it is a productive, yielding and pleasant argument, diverse effects might not be realized also if the customer has a pleasant and outgoing personality, diverse effects might not be realized. Likewise miscommunication as a result of natural occurance or inevitable circumstances may not cause diverse effects but if it is unprofessional or intentional, it might cause diverse effects. Thanx for the invitation

Essam El Din Mohamed Rashad
من قبل Essam El Din Mohamed Rashad , استشاري في تأسيس المطاعم و وضع قائمة الأطباق , Habibi

Claro que si, es más no hay una venta exitosa si una buena comunicación entre coordinado y vendedor, (es un curso de 2 Horas que yo doy ( venta exitosa)

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