أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Having a valid point doesn't mean customer will repeatedly abuse the representative. There is always a company policy which higher management understand and thats what they also explain during training. Customer is right agreed but has to understand the representative as he/she is there to resolve the issue by working together.
we will respect the customer,deal with him perfectly ,we will give him our opinion as professionals let him decide ,but at the end we will do the right hting
