أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
It isn't just about resolving their concern but it is also about educating the customer through the process
to provide good customer service you need to keep your calm during the conversation. stay calm and composed and listen to the customer very carefully so that you can understand his/her problelm. speak with good manners and provide best service.