What should the seller do when faced with an objection?

Very good question Thanks for inviting Just for a while smile and changed the topic for seconds and when feel that customer now feel free than start your negotiation again with different way and style and knowledge of product.

For me take a nagetive approach, work like charm. This the age of smartphone and google, 90% of customer do a full research before buying any product. Out of these 90% customer, 70% try act oversmart. These oversmart customer try to create fake and illogical claim, by doing this they buy the product at a discounted price. Ever saleman should understand one thing. If a customer is enquiry about your product then he is thinking to buy the product , that very good for a salesman

Thanks for your invitation I agree with the teachers answers

Thanks for the question! Its a very common yet tough topic. First and foremost is to listen.Why doesnt the prospect want the product or service? Ask them if they dont say it by themselves. That answer is the key to crack the objection. Different prospects may have different reasons - it could be price, quality, time, requirement and the list goes on. It is easier to handle the objection when we know the reason for it.We can provide solutions according to it. For eg, if its high price - we may say about the quality of the product / service, market rate comparing with competitors, or give a discount if we can.If the reason is something which we cannot do anything about, then leave with a smile and tell the prospect that you may call or visit after a week if its ok with them as people can change their minds anytime!

He should approach the sale method with a different way to convince the client therefore he should have the talent to find ways to get into the heart of the buyer.