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It’s never a good practice to over criticise your team for not achieving unrealistic targets at the beginning of the day or a week.
Unfortunately, in business environment these days criticising your team, whether it be sales, marketing or any other department accounts as the only way to motivate the staff and this practice never works. In turn the productivity of the employees gets effected and the employee’s turnover ratio is increased.
The staff should be held accountable for their duties and responsibilities by creative management skills and practices.
No.
It's usually bad to criticise the team at all. If there is a problem the sales manager should identify the source of that problem and deal with it individually. However, there are occasions when the problem is the team dynamic, and group criticism may be appropriate. The beginning of the working week would be the worst time for that. Middle of the week, middle of the day, would usually be a better time.
The week should always start with something positive and encouraging. Carrots work better than sticks.
Of course no we must give them space and time then evaluate them.
Why would you like to do that. Just start your day with a fresh day and with a big smile and consider it is your first day of work and do your best to be there.
I tend to disagree with the statement as this would put a negative impact on the sales team at the beginning of the week. The approach should be motivational as the team has to be brought in a state of mind where their moral is on the high and one could expect better results during the week. The sales team is a major function of any organization and if the team is fully motivated and up beat then you can be sure of good positive results during the work week.
The team must be directed to work in a professional manner before starting work. This can be done weekly. In cases where the speed is required, the team must be guided on a daily basis.
thank you for the invite I agree with ali
Its definately situation dependent, however criticism always bad for the motivation even its lethel in some situations, its better to push team in such a way to motivate them for doing best, give them tasks, keep strong followup and discuss with team in a relaxed environment about herdles and issues they face on daily or bi-weekly basis.
Motivation is a deal to convince team/people to get maximum efficiency or give efficient results.
The biggest mistake managers, supervisors, in-charges, and humans in general do, is to criticize.
We do not criticize people neither in the beggining of the week, nor at the end.
We meet the sales team everyday, or as frequently as possible. We meet to analyze results, to show our support, to clarify doubts, to praise them, to work together for better results. Sales teams work and are evaluated by their results. They are number at the end of the day. If your team is having a bad performance, ask yourself as a manager/supervisor, if you are providing them with all the tools and support to succeed. Are they qualified and training for the job? How frequently are they achieving their targets and the reasons they do it or not? If you meet your team only to criticize them, or only when you have something "important" to say, then you are the reason they are demotivated, not the meetings. We cheer, guide, participate, encourage, support, push, and even be thouhg on our teams. We need results and they are aware of the pressure of the job. But at the end of the day, nobody likes to be criticezed. As a team, we do appreciate guidance, not pure criticism.