In my experience, the skills I have listed should be a lifetime guideline in the art of selling:
Listening and communication
Problem Solving
Self Motivating
Interpersonal Skills - Courteous, respectful and skilled at building relationships.
Organizational Skills - This does not necessarily mean your work station must be well organized,
but it does mean that they you should have a system for maintaining information..
Persuasion - This is the art of helping the customer choose what you have to offer is the best choice.
Customer Service skills - Once you know how to make a sale, you should know how to keep that customer coming back.
Integrity - Integrity is vital. Without it, you will lose the customer’s trust.
people have well developed selling skills supporting their success. The good news is that these selling skills are not innate for most people, and can be learned and developed with less effort than you might think. Even top sales people never stop trying to develop their own selling skills, and of all the skills a sales person has, these five are the most important.
1. Active Listening
2. Relating to Prospects
3. Managing the Sales Pipeline
4. Identifying Decision Makers
5. Overcoming Objections
Best Regardes Islam
Dear Islam,
If you want to make selling easier for you in2013, my recommendation is to focus on some of the soft skills which make selling easy rather than the deceitful and manipulative tricks that you get in many sales books.
The basic selling skills?
1- Rapport.
2- Setting expectations.
3- Empathy.
4- Anticipation.
5- Attraction.
6- Flexibility.
7- Discovering.
8- Encapsulation.
9- Storytelling.
1 0- Cross-selling.
1 1- Listening.
1 2- Presentation Skills.
1 3- Rapport-building.
1 4- Objection handling.
1 5- Persistence.
1 6- Organizational Skills.
1 7- Focus.
Selling in today’s hectic and complex business world requires tremendous effort and energy. It is highly competitive and stressful. However, you can improve your results and achieve a much higher return on your investment by developing and applying these essential sales skills.
Best Regards,
Hany Sewilam AbdelHamid
Business Development Manager
basic sales skills in 2 sections, personal and professional skills.
Personal skills:
- Positive attitude
- Interpersonal skills/ people skills(respect others, courtesy, understand various communication styles, open minded etc...)
- Self confidence (maintaining it always)
- Self motivation
- Integrity skills
- Empathy skills
- Body language skills
Professional skills:
- Product/ brand/ market knowledge skills
- Customer service
- Active listening/ understanding skills
- Persuasion skills
- Problem solving skills
- Organizational skills
- Building strong relationships (internally and externally)
- Prospecting skills
- Communication skills
- AIDCA analysis skills ( attention, interest, desire, commitment, action)
- Overcoming objections skills
- Closing deals skills
- Following up skills
- Customer retention skills
If you need any of the above mentioned to be explained into minimalistic details, please feel free to ask...
:-)
الناس تطورت بشكل جيد مهارات البيع دعم نجاحها. وهذه مهارات البيع ليست فطرية بالنسبة لمعظم الناس، ويمكن تعلمها وتطويرها مع أقل جهد ممكن. حتى أعلى المبيعات لن تتوقف عن محاولة تطوير مهاراتهم البيعيه الخاصة بهم، وجميع مهارات رجال المبيعات لديهم و الأكثر أهمية.
الأفق الواسعه للتطوير والتنفيذ
إدارة خط المبيعات
تحديد القرار الصائب
التغلب على المعوقات والاعتراضات
من قبل
broosk amin , Business Area Manager for IQ , ArcelorMittal International
0- plan
1- first impression
2- attitude
3- actively listening
4- Caring
5- Relation Ship Development
6- understanding
7- relating to prospects
8- friendly
9- reliability
1 0- Voice controlling
1 1- eye contact
1 2- communicative
1 3- Market knowledge
1 4- target focused
1 5- good knowledge in buying cycle and real capability in meshing it with the selling cycle
1 6- creative
1 7- proactive
1 8- negotiation capabilities
I hope I had covered most of the skills
من قبل
Muhammad Umar Akbar , Store Manager - Premium & luxurious Boutique of Fashion/Styles - Retail Store , Crescent Bahuman Limited
Actively Listening to Customer
Establishing Friendliness to Customer
Identifying Decisions makers
Should be focused on the targeted product what he/she to sell
Should not keep on talking
Should be extremely polite and humble to customers
After Closing Sale .. he/she ask for any other help or support he/she can provide
Marketing is the process of planning, implementation and follow-up development, pricing, promotion and distribution of goods, services and ideas to create exchanges that achieves saturation for both individuals and organizations.
Perhaps identifies dear reader of this definition, the following observations:
1 - marketing in essence depends on planning; to satisfy the needs and desires of the final consumer or industrial user, and to achieve the interests of the organization with a degree of effectiveness and efficiency.
2 - that marketing is mainly based on the performance of a set of integrated functions related to flow and the flow of goods and services from the producer or importer to the customers in the market and provide after-sales services.
3 - that marketing is not limited role on the economic goods and services, but also extends in an expanded concept to marketing ideas, people, places, etc., and so is not limited to businesses only, but extends its activities to organizations that do not aim to make a profit.
4 - that marketing to achieve its objectives depends on a system of marketing mix consists of four main elements: product, price, promotion and distribution.
من قبل
Mazin Yassin , Business Development Manager , Techscape Labs
The sales techniques and selling ideas here have all been effective at some stage. Many are still widely used. Think about what you are selling, the market that you're selling into, the people you meet in the selling process, and use what will help you sell better. If you are managing sales people, the best results generally come if you allow sales people to work to their strengths; in a way that is natural to them.
New sales techniques, sales training and selling methods are continually developing. This free sales training section covers sales and the selling process from its early beginnings, through to the most modern selling techniques and ideas. See for example Sharon Drew Morgen's Buying Facilitation® selling methods, Cold Calling, and Negotiation.
Sales and selling terms, and early sales and selling theories appear first in this article; the most advanced sales methods and ideas are at the end of the section. While early sales processes still contain some useful techniques and fundamentals, successful selling today relies on modern selling using collaboration, facilitation, and partnership. Tips on selecting sales training providers, sales training programs, selling courses and sales management training are in the sales training providers section.
Successful selling also requires that the product or service is of suitable quality for its target market, and that the selling company takes good care of its customers. Therefore it's helpful for the sale person (or anyone else in business for that matter) to work for a professional, good quality organization. Product development, design and production, service delivery, and the integrity of the selling company's organization are also necessary for successful selling, and typically are outside the formal control of the sales person, hence why internal selling is an increasingly important aspect of the modern sales role