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متابعة

Your company policy allow to gift exchange with customer within certain limit. By Mistake, you have given a gift to the customer's representative?

already which is beyond the limit mentioned in your company policy. What should you do?

A. Ask your customer to return the gift

B. Forget it and don't tell to any one

C. Contact your company's senior management and ask for assistance.

D. Ask your customer to gift you which cost same.

Customer Interface Company Development Company Building Project Management
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تم إضافة السؤال من قبل Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
تاريخ النشر: 2017/10/21
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Muhammad Tariq Khan
من قبل Muhammad Tariq Khan , Branch Manager Sales , Faysal Bank Limited

It's better to clear the customer that the gift cannot be accepted due to the employer defined SOP. However, need to personally thanks and acknowledged the customer for the care and respect.

Muhammad Farooq
من قبل Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.

Answer: C

Explanation: Best option is Contact your company's senior management and ask for assistance.

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