What are the most common sales mistakes that must be avoided?

1. Develop pessimistic viewpoints,
2. Say "I", "me", "we", without stop, to be valiant
3. To devalorize,
4. Stay timorous, do not take the inistiative of dialogue,
5. Apologize,
6. Counter the customer
7. Do not let the customer express himself completely
8. Use words that express the doubt
9. Being aggressive
10. Loose the temper
11. Being negative, criticizing,
12. To be badly dressed
13. To be misinformed about the product and its technical characteristics
14. Interrupt the client
15. Talk too long
16. Make objections
17. Do not know how to present the price
18. To be mistaken about the product (color, size, ....)
19. Let the customer wait too long
20. Do not listen carefully
21. Talk to the future
22. To proscribe the negative form (do...not ...), problem, absent, impossible

Attitudes to avoid:

• looking away
• untimely replicas
• too direct and indiscreet questions
• hasty explanations
• premature replicas
• authoritarian attitude
• worry, annoyance, disarray

Very limited knowledge about the product.

Agree with Mr. Nadjib

Thanks for invitation