What is the advantages and disadvantage of the customer service employees ?

The advantage is you can learn 10 times faster than any other employee who works in any other field. As this role requires... System Work, Lots of patience, General knowledge, Good listening skills, Problem Solving Attitude and much more thing. But the best part is you'll get the chance to meet and speak with a new customer ( person ) every day, You can contact 10 to 50 customers a day. What will happen to your attitude when you'll be trying to please and maintain the standards of your company's standards in front of all these people??

 It will make you a person, a professional person who can easily handle any situation .. It'll quite easy for you to handle any situation where a customer or anyone is angry or disappointed also you'll learn some new things, will get new contacts..