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I am with Mr.Tamer & Mr. Zareef100% that RBM systems are the best . I use it for for production planning myself and it is used in inventory , finance ,maintenance ....etc. Although it is not an easy job to deal with it , but still proved excellent performance.
Enterprise Resource Planning (ERP) softwares are the best, there are many software vendors, perhaps the best known in industry are SAP, Oracle, and JDEdwards. There are tremendous other vendors, you can look them up.
ERPs are usually modular, and bought in packages, therefore, a company could buy the planning and scheduling tool, the materials tool (many names for this), finance and accounting tool, and others.
Manufacturing resource planning (MRP II) is defined as a method for the effective planning of all resources of a manufacturing company. Ideally, it addresses operational planning in units, financial planning, and has a simulation capability to answer "what-if" questions and extension of closed-loop MRP.
This is not exclusively a software function, but the management of people skills, requiring a dedication to database accuracy, and sufficient computer resources. It is a total company management concept for using human and company resources more productively
Any ERP is better (SAP or MS Dynamics)
There is no silver bolet software solution.
I suggest that you start be defining your requirements (at least the critical ones whih address your main challenges). The requirements should focus on the desired future state of your business processes related to your critical requirements. Involve your best subject matter experts in this process.
You may then send your approved requirements to a list of vendors who address your business and ask for thier proposals and to present thier proposed solutions. Study the proof-of-concept demos using your date and select the most cost effective offer.
Most common programms are SAP& Oracle.
The term 'Best' is very subjective in terms of software selection, it largely depends on meeting the desired expectations. Having said that SAP no doubt is being adopted by many companies for managing ERP. Recently I have got some very good insight about the Open Source Management Software "Open ERP". While looking at the flexibility it offers with possibility of customization to suit the need of an organization of any size made Open ERP a more convenient solution then others.
As far as KPI's are concerned; following can be considered:
1) Customer Service Level - Case fill on Time
2) Inventory Management - Plan Vs Target
3) Stock Cover - days on hand
4) Working Capital - Plan vs Target
5) Quality - Right First Time [% non conformance vs target]
The above are just a guidance and it depends on the company to decide what the critical success factors for them to remain competitive and accordingly set the KPI's.
Most common programms is ( SAP )
