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متابعة

Do and don'ts check in procedures for VIP guests?

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تم إضافة السؤال من قبل Sagar Devkota
تاريخ النشر: 2018/01/25
ANSON BIJOY
من قبل ANSON BIJOY , SENIOR EXECUTIVE SECRETARY , NMC Healthcare PLC

During arrival, an appropriate VIP code to be mentioned on the placard at the airport.

A dedicated pickup on arrival.

A proper reservation of accommodation in the name of the VIP if he/ she intends to stay or to fresh up after arrival. Always nominate one person to accompany the VIP Guest to the room and proceed with the check in procedures in the room. The hotel staff must be alerted about the guest and the billing details also must be intimated to the hotel.The staff must know about guest arrival timing to welcome from the gate itself.

After arrival, offer welcoming drink.

All department within the office must coordinate effectively and carefully controlled to have an effective VIP procedure. 

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