أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
best liserner
appropriate and breif explanation
good problem solver
cool mineded
Understanding Customer requirments proactively and acting accordingly.
Always available on call to answer any kind of queries
Working with them as thier partners
the key strenghts to customer service is the ability to:
1. Listen and Understand the customers needs and provide solution appropriately
2. Build and maintain the customers trust through eye contact and appropriate body gestures
3. It is very important as well to determine the customers pace or sense of urgency as it would result to the overall customer satisfaction.
4. Excellent communication and presentation skill
Excellent communication skills
Product or service knowledge
Client-centered attitude
The following are keys to becoming a good customer care officer.
1. You should be able to make the customer to be relaxed before asking relevant questions
2. Ability to detect the need of the customer
3. Suggesting relevant products to customer if the customer is not satisfied with the one he have.
4. Be a good listener .
5. Know your company's products
Ability to understand customer needs, wants and expectations by asking relevant questions
approach and greet the customer in a polite manner with your smile for them to feel that they are welcome in the store. Then ask them how you can help them , what kind of particular items they need and giving them accurate answer and directions to the items they want. Show them new collections and give them knowledge in regards with the benefit of the item. Then dont forget to say thank you as soon as the customer purchase the item or even if they are not buying as soon as they leave in your store In that way you can have a satisfied customer that keep on coming in your store because of good customer service provider that results to sales.
1. Ability to understand customer needs, wants and expectations by asking relevant questions
2. Considering customers as a family member
3. Keeping patience while serving customers
4. Equally treat all levels of customers
5. Having adequate knowledge on the topics being served
Patients, Willingness, Clear knowledge about the Industry, Basic Human Psychology and a marvelous Tongue.
Some of the key strenths for customer service Are.
1.Asking right questions to understand customer need.
2. Skill to find right product to fullfil customer requirment.
3. Acknowledge customer about the benifits of the product.
4. Helping them to compare with other products.
5. Let them take their desicion.
A key strength in a customer service position is that of patience. You may be dealing with people who are lost, angry, frustrated, have multiple questions and expect you to be able to solve all of their problems. Demonstrate your ability to be a calming force in your response to this query.
