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Thanks for invitation,
As a matter of fact, and in my opinion this is the "core activity" of any Research and Development department "R.& D.dept." in modern organizations i.e to answer the vital question or the dilemma of:
How modern organization are compromise between its production quality and satisfy its customers needs in the same time in order to raise its return on equity "R.O.E."?.
We always say that the customer always right so its should be our first proced ure in the case of quality dtermination by the company
Thanks
I support My colleague Ashraf's answer
According to the concept of quality and quality is not determined in the company quality measurement is a continuous and durable process and develops according to consumer needs and desires and the culture of changing consumer is the main factor in the development of quality and not vice versa.
By coordicnation of quality,R & D and productiondepartment we can achive the goal.
Hello This can be achieved by using the services of the marketing function as well as the high customer loyalty network, services and complementary goods can be made an alternative commodity for expensive goods using the marketing method of Venus.
The process of Quality Planning starts with a systematical approach to analyse and evaluate your customer's needs and expectations. Having that done, and having made sure that your organization will meet those needs and expectations, you plan and (re-) schedule your production targets and sequences accordingly, you execute and verify that your targets were met. That will satisfy your customers.
With a good analysis of the customer's multiple needs, prioritizing their satisfaction and working on a plan to implement them on the productAnd achieve cooperation between all departments in the company to reach the perfect in producing a product up to the expectations of the clientsome company have several product to target several level of customer's .. According to the requirements of each categoryBut if we wanted the password to achieve the idealistic products then we can say it start with Research & Development Department and Governance to cooperation between all departments
Thank you for the invitation