أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
First determine the problem, Then think of suitable solutions
Finally coordinate with related works to perform the selected solution.
I'm afraid this is not something I'm familiar with; but I found this. I hope it helps
1st step: Define the problem
2nd step: Analyze it. Try to fine the root of the problem by using many different tools (fishbone diagram, cause-and-effict, whys, and so on). Also, collect the data as much as you can from employees to figure out the main reason of the problem
3rd step: Solve the problem for short-term and long-term. try to come up with many different solutions.
4th step: Study the solutions before implemented. if you could use simulation software, it would be easy to figure out if there is problem or not.
5th step: Lets say that you have more than one solutions. In my opinion, sort them by long-term to short-term solutions. Then, see which one it would be easy to implement with low cost.
Final step: implement what you find it is good for the company and control it
I think they have to apply Deming Cycle PDCA (plan–do–check–adjust).
Thanks
First, it must be recognized that there is a problem
Second: Disturbing the right atmosphere and the right time to discuss the Case
Third: to develop alternative solutions, which the Team feels of interest in him and regret the shortcomings
Fourth: not to identify who caused the problem
Fifth: Forget the problem completely and think about the solution
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