أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
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"Media" is plural of the word "Medium". Hence I am indoubt about the grammar of the sentence, I could be at mistake, but I think correct sentence should be like this: "Are social media surpassing "traditional" customer service?"
........OR........."Is social medium surpassing "traditional" customer service?"
Yes, sure. Every and each one is know using social media even children.
هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟