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absolutely i agree with that its a major element
Intranet post can improve customer service cause it brings employees closer to the customer
Yes because-
1. intranet can act as a customer database with information in it to keep track of upcoming customer milestones.
2. allows front-line employees to quickly look up and reference anything product related if a customer asks a question.
3. customer-facing employees can record customer feedback anywhere on your intranet. This will bring all ideas to one spot where employees can address and discuss them.
sure if you have a good quality designes wich can get more impressions and likes
IT COULD BE HELPFUL TO UNDERSTAND WHAT THEY WHANT
YES
;It is simple and transparent for communicating with the customers.
;It is cost effective way to respond to costumer queries and concerns.
;provides direct access to targeted market of customers.
