أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Quoted:
AI can help deliver the hallmarks of good customer experience: personalized recommendations, fast response times, and seamless cross-channel service. What it can’t deliver is the sheer charm of human interaction.
More reading on this topic: https://betanews.com/2019/01/07/how-ai-will-and-wont-dominate-customer-service-in-2019/
