أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
1. Face-to-face video communications will increase.
2. Real-time messaging will outpace email.
3. Bots (and AI) will help professionals, not replace them.
4. Blockchain will change ecommerce customer support.
5. Self-service will become an absolute necessity.
6. Customer success will become a competitive differentiator.
