أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Here's some info: https://www.marketingtechnews.net/news/2019/feb/28/ai-and-automation-marketing-role-knowledge-management/
yes the customer services and marketing management satisfaction
A knowledge management system can help us track which questions salespeople ask the most, which pieces of content they access the most often, and which types of activities your top salespeople perform that produce the best results. It will help develop customer relationships and develop our daily sales; Knowledge Management is the key to success.
knowledge management is the basic key of marketing,one should have clear knowledge about how to deliver then you can increase your market.
A customer or client is always right. A customer is the life of a business and should be treated like royalty. An employee should at all times humble himself/herself towards a customer/client. An employee should go the extra mile to satisfy a customer.
YES BECAUSE KNOWLEDGE HELPS A SALES PROVIDER PROVIDE GOOD AND QUALITY SERVICE TO CUSTOMERS