طور علاقتك لتكون علاقة صداقه
مكالمه بسيطه للمباركه بالاعياد والمناسبات
رسائل هاتفيه بسيطه
اضافه الصداقه في مواقع التواصل الاجتماعي والتعليق على بعض منشوراتهم
تستطيع الذهاب مع العملاء للمقاهي
باختصار كن كما انت ولا تتصنع
It’s common for business owners and independent consultants to focus their resources on gaining new business. However, new business doesn’t always have to mean new clients. Building strong relationships with clients sets you up for repeat business. Even if clients don’t return to you, they may recommend you to colleagues. Below are few tips that can help you build lasting relationships with your clients.
1. Focus on Exceptional Communication
Make timely, efficient communication a priority. Of course, communication with a single client should not consistently and unreasonably encroach on your personal time or negatively affect your productivity.
2. Maintain a Positive Attitude
As an independent consultant, you often carry a heavy burden of professional responsibilities. As stressed out or overwhelmed as you may feel, it’s important to show a positive face to your clients. Enthusiasm and zeal are attractive personality traits that people enjoy being around, and that clients enjoy working with.
3. Acknowledge Your Client as an Individual
While your relationship with your client is of a professional nature, acknowledging that you see them as a person – and more than a paycheck – can go a long way. The extent to which this personal connection is appropriate will vary depending on your industry, client type, and the individual client’s personality.
4. Share Knowledge
If your client doesn’t understand your area of expertise, they may feel ignorant about the intricacies of the process and therefore disconnected from the development of the project. This is your opportunity to share information that will help the client understand what you do, which will build trust and confidence in the process.
5. Be Open with Your Clients
In order to build a strong and lasting relationship with clients, they must be able to trust and rely on you as an expert. That’s why it’s crucial that you maintain a policy of openness when it comes to your professional opinions and point of view regarding the best interests of the project.
6. Exceed Expectations
One of the best ways to help build a strong relationship with a client is to develop a reputation as an independent consultant who delivers exceptional results. Make sure that you don’t oversell yourself and promise unrealistic results. By setting reasonable expectations, you give yourself the opportunity to completely impress the client with the final project and position yourself as someone they would like to continue to work with.
