أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Additional to what ahmed said, if you want to upgrade the existing manual control system then it is mandatory to explore in detail the process of the manual system. So, at the first stage you already have the minimum requirements. Next, you identify what benefits you wil deliver to your customer by the automated system.. you can discuss this with your customer. After that, you already have all the requirements so you can start designing based on your budget, resources, etc.