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With an ambitious attitude you can not only make your restaurant staff praiseworthy and motivated, but you can make them so passionate about the hospitality industry you will be surprised by their attitude! Ways you can encourage you staff members is the following:
1.) Bridge the gap between boss and employee. By displaying commonalities in personal life and on the job tasks, you can take off a significant amount of growing tension between yourself and your employees. As a result, less stress will provide more energy for productive tasks and show them you are the boss they can count on. With this earned trust, communication when faced with issues can be effective.
2.) Team up employees who may be lacking in some areas with those who have strengths in the same area to increase teamwork and build up their skills. This pairing up can compensate for many shortcomings in the long run and provide for an innovative way for employees to work with one another. Complementing is better than just competition.
3.) As the forefather of behavioral psychology, Pavlov taught us many great lessons including the rewards system. Rewarding your employees for increased efforts intiates motivation and reinforces positive behavior in the workplace. Creating a ladder of success that they can see that includes promotions, workshops,even vacation spots will definitely encourage the employees to try their best!
4.) Challenges can expand knowledge and awareness of capabilities in addition to sparking interest at the job! You can provide challenges by setting reasonable target goals that can either be reached collectively as a team or individually. These challenges can sharpen the skills they already possess and help them acquire new skills and a fresh perspective on their weaknesses! 5.) Believe in them! Show them you are confident in their capabilites and express gratitude in their performance. Providing that emotional support will be mutually beneficial for everyone.
Training and excellent communication, development, performance bonuses, etc
A good leader must be a good follower. By showing an exemplary work and how we enjoy doing service for others. Make your staffs understand that not only we go after the monetary rewards, which is just a basic in doing our job but more so of the social and self-esteem that makes us become and feel to be a better person, a better worker. Make them understand the opportunities that will be available for them working in the hospitality industry. Exposure, service, references are far better inspiration compare to monetary reward. I always make sure to have a one-on-one meeting and evaluation with my staffs on a regular basis in order to maintain their passion and get a positive outcome with their performance. Motivation is not the material things available but more of the relationship you create between peers and the satisfied customers that captures smile because of our great service!
