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This is a every day situation in B2B Or B2C sales & Marketing , Sales person is excited .......... but Buyer suddenly start withdrawing !!! I invite you votes on this question ........
the reason is that we have a common belief that salesmen are trying to empty our pockets by selling us items that we donot need.
a new approache to successfull sales cold calling is that you must research your prospect buyer before calling or attempting to go.
you must find a need for your customer in your product or service and address it.
he must feel and understand that he really needs your services.
dont tell him i am calling to sell you something,never.
always tell him i am calling to get10 minutes of your time to understand how can we serve you and solve your problems,tell him its free consultation service and you dont have to pay anything.just10 minutes and we will help you solve existing problems.
once you get there he is ready to tell you everything about his needs and only then you can jump ,build your relationship with him,and you will get sales
Agree in all of the above, and I certainly believe regardless of your current positions that we all face with same issue back when you're still starting to establish yourselves within your field. How you manage to overcome your customers, during the stage of "buying decision cycle" differientiates you from each other.
I THANK YOU ALL FOR SHARING for sharing your great insights. I learned a lot. Good morning;-)
this happened when the sales person do not have the art of small talk
Fully agree with Mr. Amer Jayyousi. Moreover, if you ever happen to be a buyer, please never promise a call back if your intention is otherwise.
After all, your word/promise must have some value. If you don’t value your own words / promise then…..
There could be multiple reason for this. From my experience, below are some of the reasons.
1. First and foremost, the buyer does not have a NEED for that product/service
2. The Sales person's approach seemed unimpressive to the buyer. He failed to communicate to the buyer that the product /service that he is trying to sell is a good quality one.
3. He failed to understand the requirement of the buyer and hence unable to provide a good enough solution for the exact requirement.