أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
The customers relationship management is a part of Marketing concept.it is always smothely works under the umbrella of marketing environement ,not a sales envirement.because of,the concept of marketing focuses the need of customers or buyers through customers satisfaction,and as we know that there is customers satisfaction,where is the hope of building the relationship with the customers.