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For mission-critical operation all applications, databases, operating systems, servers, networking, storage systems, and backup software must be configured correctly Identifying bottlenecks, tuning the database
optimizing server and storage performance, and ensuring the availability of key systems, are all essential to ensure that service-level agreements are met. Complicating matters, sourcing infrastructure components from a wide variety of vendors—with their separate support contracts and organizations—can add risk, complexity, and cost to an already challenging process,
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