أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
troubleshooting steps:
be sure that printer is powered on
be sure that printer is connect correctly and plugged with Ethernet cable (print test page from other computer) and
Restart PC
be sure that printer is working correctly with other users - ask any user work on it
uninstall and re install printer driver.
be sure that user profile working correctly - try to delete user profile and log in with it again