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SAP,i have finished a training course in dubai on sap crm and srm.
it is agreat tool to manage and organize your whole operation.
The cost effective software that meets their clearly specified requirements and that have strong local support and expertise to use it.
SAP, RAMCO, Tally and other ERP software sometimes its customized one as per needs like a Customer Care Manager will need a CRM software, A Supply Chain Manager will need Supply Chain Management software, an accountacnt tally or similar ERP software.
These tools helps Manager to steamlines process and keep tab on developments , databases, pending tasks, escalations, Problem Solving, Reporting Management etc.
I think ERP and SAP
all Kind of ERP Software