أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Hi..I will answer your question partialy..
Customer loyalty is all about attracting the right customer, getting them to buy, buy often, buy in higher quantities and bring you even more customers. However, that focus is not how you build customer loyalty.
You build loyalty by…
In short, you build customer loyalty by treating people how they want to be treated. Does your marketing plan include strategies and tactics for customer loyalty & customer retention?
The various types of customer loyalty programs which companies run are given below:
1.Points systems, frequent buyer, frequent flyer, frequent comer.
2.Upfront fees for club memberships, purchases of Silver, Gold and Platinum card and benefits.
3.Multi-tier rewards, discounts and loyalty points systems.
4.Non-monetary rewards, perks and indirect benefits.
5.Loyalty through community belonging and social media presence.
6.Games, contests and kids – the fun and powerful customer loyalty engine.
7.Customer Loyalty Partnerships and joint ventures.
8.Customer Loyalty Tracking, Statistics and Analytics.
Rgds
Rajiv