If you have an effective businesses focusing on creating a pleasurable experiences, how can you retain the existing customers of company? in what way?

it might nor do retain the existing customers and also can add a new customers. am I right?  

Focus on your "Competitive Advantage" that attracted them the MOST.

A customer experience strategy can help you retain more customers and stop them ... If a telco, a utility, or an insurance company can create a highly ... The best companies deliver these value propositions by focusing the ... with what existing products and support requests the customer has had in the past.

I do not know,,, I'm unemployed and I do not have company