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Can't print because the printer is hidden on devices and printers, what to do?

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تم إضافة السؤال من قبل Jayson Aglubat , Graphic Designer/Information Technology , Local Government
تاريخ النشر: 2013/11/28
Ahmed Abdul Aziz
من قبل Ahmed Abdul Aziz , System Administrator , Saudi Binladin Group

It is because there no connection between cpu and printer else  drivers was crash.Steps:-1. Turn off the printer remove usb cable conection between cpu and printer.2. Connect a USb cable between printer and CPU. Turn ON the printer3. go to devices and printers You will find a printer in active modeIf the above steps no work.Reinstall the printer drivers.If still there is problem change the USB cable Hope the problem was solved

Muhammed Salahudeen
من قبل Muhammed Salahudeen , System Administrator , Saudi Rawa Food Co. Ltd.

I hope follwoing steps will Guide you 

 

1. check the printer is power on

2. check Power/USB cabeling 

3. Restart the PC/ Printer 

4. reinstall the Driver 

 

i think these steps will solved this issue 

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