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How do we close an NC with preventive action for a product Non-conformance?

During the ISO9001 audit or internal audit sessions of system or process verifications Auditors insist on writing Corrective and preventive actions for the Non confirmity observed on a product.

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تم إضافة السؤال من قبل Raghunandan. Hosgeri Karnam , Qa/Qc Manager , Muhibbah engineering sdn bhd.
تاريخ النشر: 2013/12/16
Bashir Shhadeh
من قبل Bashir Shhadeh , operational manager , Ajwa Alrayan Trading company

The majority of the non-conformity play a role in the action of the correction Action & preventive actions. so in some cases, you can go correction

But the repetition of the same non-conformity leads the auditor to implement I the correction & the preventive action to close the non-conformance complaint to sure the data & analysis numbers will meet the KPI's he had.

 Regards    

Koorosh Shahdaei
من قبل Koorosh Shahdaei , Technical Manager , Framtiden

Must include quality assurance team and also people involved in the actual observation of the nonconformance. This needs to be systematically reviewed and implemented for eliminating further repetition of the cause of such potential/undesirable non-conformation.

Mohammed Iqbal
من قبل Mohammed Iqbal , Project Engineer/ Senior Civil Engineer

Contractor first required to submit method of statement for corrective action, after approval contractor required to submit required material for approval. then he can proceed to execute and after completion need to submit RFI for inspection and approval. the approved copy of RFI and photos to be attached signed by QC manager to close NC.

Raghunandan. Hosgeri Karnam
من قبل Raghunandan. Hosgeri Karnam , Qa/Qc Manager , Muhibbah engineering sdn bhd.

Thank you all for the comments.

Raghunandan. HK.

 

Jonathan Nowell
من قبل Jonathan Nowell , Founder , Hospitality 101 Asia Consulting

Organizations that have implemented a System of Quality Management. Steps to be taken: Documenting the Nonconformity – Closeting Nonconformity – Preventive Action – Steps needed for Continues Improvement - Document References – Filed Conformance Report – Document Control.

SUMOD KODIVEETIL
من قبل SUMOD KODIVEETIL , Ceo , K sourcing

Hi,

Good day!

First of all please understand what is correction,corrective and preventive action

Correction- Action taken to rectify the non conformance observed

Corrective action-Action taken to prevent the reoccurance of the non conformance

Preventive Action-Action taken to prevent the occurance of potential non conformance.

ie,The action taken in advance with a view that the non conformance may occur in future.

Eg.Installation of fire equipments,safe guarding machines etc.

 

When an Nc is raised, find the route cause of the non conformance, take neccessory action to overcome the non conformance (correction) and take some action so that the same issue will not

happen in future.

The details to be write in the NC report with the target date. Auditor can be verified the action taken and its effectiveness after the target date and close out the NC.

Hope this will clear

 

Regards

Sumod

 

 

 

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