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During the ISO9001 audit or internal audit sessions of system or process verifications Auditors insist on writing Corrective and preventive actions for the Non confirmity observed on a product.
The majority of the non-conformity play a role in the action of the correction Action & preventive actions. so in some cases, you can go correction
But the repetition of the same non-conformity leads the auditor to implement I the correction & the preventive action to close the non-conformance complaint to sure the data & analysis numbers will meet the KPI's he had.
Regards
Must include quality assurance team and also people involved in the actual observation of the nonconformance. This needs to be systematically reviewed and implemented for eliminating further repetition of the cause of such potential/undesirable non-conformation.
Thank you all for the comments.
Raghunandan. HK.
Hi,
Good day!
First of all please understand what is correction,corrective and preventive action
Correction- Action taken to rectify the non conformance observed
Corrective action-Action taken to prevent the reoccurance of the non conformance
Preventive Action-Action taken to prevent the occurance of potential non conformance.
ie,The action taken in advance with a view that the non conformance may occur in future.
Eg.Installation of fire equipments,safe guarding machines etc.
When an Nc is raised, find the route cause of the non conformance, take neccessory action to overcome the non conformance (correction) and take some action so that the same issue will not
happen in future.
The details to be write in the NC report with the target date. Auditor can be verified the action taken and its effectiveness after the target date and close out the NC.
Hope this will clear
Regards
Sumod