أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
If a customer has genuine complaints or concerns, you are best served by scheduling a meeting with that customer. It could be there are other customers having similar issues and not speaking out or you have a better product or service thats better suited for them. Remember it costs more to get a new customer than it costs to satisfy an existing one.
