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As a manager or supervisor sometimes we will be faced with delivering a difficult message to your team or individuals. How do you do that ?
You must understand the message thoroughly, understand its intended audience and their mentality, and you must understand what is needed from this message you need to deliver.
Yes, there are some instances when a Team Leader have to deliver a hard massage to his team.
We have to keep in mind the following points when performing this task:
1.Select a suitable and relaxed time.
2.Choose some balancing words to start with and to make a conducive environment.
3.Deliver your hard message in a polite manner.
4.Briefly discuss it with your team to know their response.
We all target success. Within this context we sould be able to exchange all messages.
From my experience, all people will handle difficult messages to maintain thier targeted success.