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متابعة

To care for a customer, the most basic principles are proactive, relationship building and ownership. How are these principles related to your work?

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تم إضافة السؤال من قبل LIZZ NYAMWANGA , CUSTOMER SERVICE , MAERSK LTD
تاريخ النشر: 2014/02/23
FATEH BOUCHENE
من قبل FATEH BOUCHENE , institut d'emission , banque centrale d'algerie

ISA 210, "Agreement on the Terms of Audit Engagements", paragraph 6 (a). 6 ISA 800, "Special Issues - Audits of Financial Statements Established in Accordance with Standards Accounting for Special Purposes ", paragraph 8. 7 ISA 210, paragraph 6 (b)

Nwali Stephen
من قبل Nwali Stephen

To care for a customer, you must ensure you listen much and have a clear understanding of what he want and say then you fin d a way within guidline to attend to him in a friendly way. you must be able to put yourself in the shoe of a customer. you also ensure he is certisfied with the service given to him. when the need of a customer is met you have also cared for him and it will attract a repeat purchase.

مستخدم محذوف‎
من قبل مستخدم محذوف‎

WELL ITS SIMPLE WHEN CUSTOMER COMES TO YOU OR LANDED IN YOUR SHOWROOM OR HOTEL THAT  MEANS HE IS HALF SOLD (TERMINOLOGY USED IN SALES FIELD) THAT MEANS YOUR HALF OF THE WORK IS DONE HERE NOW ITS YOUR CHANCE THAT HOW PROACTIVE YOU ARE TO ANALYZING THEIR NEEDS AND AT THE SAME TIME YOUR ARE BUILDING THE RELATION SHIP BY GIVING AN ADVISE AND TAKING OWNERSHIP(MEANS YOU ARE PROMISING THE CLIENT TO GET IT DONE OR YOU ARE THE ONE WHO IS TAKING RESPONSIBILITIES ON BEHALF OF YOUR CLIENT TO GET IT DONE ) THATS  THE REASON  THESE PRINCIPLES ARE INTERRELATED AND WORKS OUT EFFECTIVELY   

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