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The main stress is always from the user who are going to use the new ERP.
Key Performance Indicators
Some of the main signs of stressed ERP systems are:
- The time taken for month end reporting inversely reflects the level of integration within your existing computer system(s).
- Orders are being taken, and goods dispatched to credit suspect customers.
- Customers are placing large order but then amending the quantities down and still require the original bulk price.
- Customers are continuously complaining about missing their promised delivery dates.
- Production planning meetings are taking longer than usual and impromptu production meetings are happening daily.
- Production plans are constantly changing.
- Late dispatches are being made via high-cost couriers.
- Delivery promise dates are hard to calculate and achieve.
- Scrap is booked into spreadsheets.
- Work order setup accounts for a high proportion of total shop floor time.
- On-time dispatch accuracy is less than anticipated.
- Planning is interrupted by tool and gauge availability.
- Production stoppages because stock shortfalls are increasing.
- Production compensates for stock outs by overtime working.
- Purchasing spend more time chasing deliveries than buying.
- Non-moving parts are increasing.
- Obsolete parts are increasing.
- Quality recording is being done off-system or using separate systems.
- Quality records are paper based and subject to risk of loss/damage.
- Your system does not handle 'effectively' change dates.
- Management reports requires extensive manual compilation.
- Departmental managers are devising their own reporting tools.
- Report packs can provide conflicting information across departments.
- Performance trends cannot easily be identified.
- Prior year comparatives are difficult to identify.
In addition to Mohammad Tohamy Hussein Hussein answers
1. Improper Data during Data Migration
2. Reeingineering the company from legacy to current System
3. Improper Month Closing and Year Closing
